Support

Email: admin@redevolve.in
Response window: 2–3 business days
Operator: Red Evolve Technologies Private Limited
GSTIN: 07AANCR2428R1ZN

How do I join a crew?

Ask a crew member for the gate code (it looks like GATE-XXXXXX) or tap the invite link they share. In the app, go to Fleet → Join with code and enter it.

How do settlements work?

SettleShip works out the fewest transfers needed, then opens a UPI link or QR in your own payment app. We never hold or move money — the transfer happens between you, your UPI app, and your bank. Marking a settlement done in SettleShip is a record only.

How do I attach a receipt or use scanning?

When logging an expense you can attach a photo from your camera or library. Scanning (OCR) is optional and needs a network connection — it suggests the description, amount, category, and date, which you can edit. You can always skip scanning and type the fields manually.

Does it work offline?

Yes. Your fleet data is cached on the device, so you can log expenses and dock settlements without a connection. Changes sync automatically once you're back online. OCR scanning needs network.

How do I delete my account?

In the app go to Profile → Danger Zone → Delete Account. Expenses you created in a shared crew may remain visible to other members in anonymised form ("Deleted User") so their balance history stays intact.

Can I lock the app with Face ID or a fingerprint?

Yes — app lock is optional and can be enabled in the app's security settings. It uses your device's own biometrics or passcode, and the biometric data never leaves your device.